![]() ![]() We will continue to investigate this issue with the Logs which you will send to us. If you couldn’t see ‘dashboard2.log’ it doesn’t matter you can send ‘dashboard.log’ also. It should look like this: “C:\Program Files (x86)\Western Digital\SSD Dashboard\Dashboard.exe” -debugĪfter loading the Dashboard, please open the Dashboard file.Ĭollect the logs that are created in the Dashboard install directory “dashboard.log / dashboard2.log” and send them to us for investigation. Western Digital WD SSD Dashboard Overview. Right click the shortcut and click Properties.Ĭhange the ‘Target’ : to show " -debug" to the end of the target. With the advanced features of Game Mode 2. I would like to share with you a solution from concerned team about this issue. This purpose-built gaming drive comes in capacities of 1TB to 4TB2, with an optional heatsink on the 1TB and 2TB drives to help sustain top-end performance for more consistent gameplay. and they have been trying to pinpoint the issue, but they asked me to do send them a log file of what happens when you try and start the DASHBOARD, this is how to get a log file, just sent it to them and might help solve whats going on I’m going through this also, only had the Drive since Yesterday, Installed all ok and working as should apart from the DASHBOARD, so i got intouch with Western Digital Customer Service and Support ![]()
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